Back street boys by torrents2/14/2023 ![]() When it took over, rampant theft and a failure by authorities to crack down on defaulters meant that 70 percent of electricity consumed in the city was not paid for.īut Torrent’s efforts to make customers pay have triggered a city-wide backlash and a storm of claims that it over-charges, uses heavy-handed tactics against defaulters and deliberately curbs the number of hours of electricity a day to save money. On some days there are more than 10 protests staged around the city against Torrent, which won the franchise to supply power to Agra in 2009. Torrent's experience highlights the perils for companies hoping to benefit from the privatisation drive, as well as the challenges facing India as it grapples with chronic energy shortages that stand in the way of its ambitions to become a global economic power. Furious residents regularly take staff of the power distributor hostage or beat them up, stone-throwing mobs besiege the firm's high-walled compound, and one official recently had to be hospitalised after he was hit on the head with a brick. It is rough being an employee of Torrent Power Ltd in the Indian city of Agra. Workers of Tripura state electricity board fix power lines on utility poles on the outskirts of Agartala, capital of India's northeastern state of Tripura, September 26, 2012. ![]()
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